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PHONE:502-272-2333
FAX:502-272-2330
EMAIL:info@definitiveiss.com

our commitment

We are commited to understanding the needs of our customers and delivering the most innovative solutions.

About Us

We at Definitive-ISS does not intend to just market and sell product and services, but to provide customized services and high quality products that will enable our clients to optimize their output and assist in the attainment of their goals.                             

Our management, sales and administration team is comprised of some of the best and most talented people in the industry of which all are dedicated to ensuring that Definitive-ISS provides world class service to its customers. 

 

It is important to recognize what makes up Definitive-ISS’ intangible resources, such as our ability to relate to customers regarding their needs and wants, management style, corporate culture and commitment. These elements will differentiate us from our competitors and contribute towards the development of a sustainable competitive advantage and future profit growth.

 

Headquartered in Louisville, Kentucky, Definitive-ISS is proud to have customers in virtually every state in the U.S. ranging from small, mid-size, and large businesses to entire government installations and DOD facilities. We are a premier provider of communication, data, and video solutions for growing businesses and government clients. The expertise of our managers and qualified technicians in consulting, selling, and servicing technology products help maintain the highest level of end-user security and communication.

 

Our management, sales and administration team is comprised of some of the most talented people in the IT industry today, who are dedicated to ensuring that Definitive-ISS provides world class service to its customers. Our robust technical staff includes on-site technicians located throughout the United States at Federal and State government facilities. Through strategic subcontracting partnerships, we are able to offer installation and service solutions for all leading IT equipment manufacturers across the United States.

 

We emphasize service and support to differentiate ourselves from more price-oriented IT competitors. We do not intend to just market and sell product and services, but to provide customized services and high quality products that will enable our clients to optimize their output and assist in the attainment of their goals.

 

It is important to recognize what makes up Definitive-ISS’ intangible resources, such as our ability to relate to customers regarding their needs and wants, management style, corporate culture and commitment. These elements will differentiate us from our competitors and contribute towards the development of a sustainable competitive advantage and future profit growth.

 

We serve our clients as trusted allies, providing them with the loyalty of a business partner and the economics of an outside vendor. Simply put, it is our primary objective for clients have what they need to run their businesses with maximum efficiency and reliability.